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Frequently Asked Questions

Making Reservations

How do I make a field trip reservation?

To schedule your trip, complete our online form, or download and return the reservation form by fax or mail. Reservations are not accepted via telephone.

How will I know if my reservation is confirmed?

Your visit is not guaranteed until you have received a confirmation letter, which should arrive by fax and e-mail (or mail, if requested) in seven to ten days. If you don’t receive a confirmation letter, call 312-642-4600.

Can I make a lunchroom reservation?

Request a lunchroom reservation using the reservation form. The lunchroom is available for students up to grade 8. Students should bring their own lunches and beverages; storage will be provided.

How far in advance should I schedule my field trip?

Schedule your visit at least three weeks in advance. Spaces fill quickly, so please make your reservations early. Consult a school calendar in advance that indicates holidays, in-services, report card days, and school events.

Can I select my entrance or exit time?

Yes, you should choose both your entrance and exit times. Visits begin at 9:30 a.m. Monday through Saturday and at 12:00 noon on Sunday. Visits can last from one hour to three hours.

What is the maximum group size?

Maximum group size is 120. We ask you to subdivide your students into groups of 10 prior to your visit.

Can I schedule a field trip for students in grades preK–2?

Students in grades preK–2 are welcome in the museum. Be sure to reserve your Crazy for Trains discovery bags to explore transportation history through music, dress up, and picture books.

How many chaperones do you require?

We require one adult for every ten students in grade 3 and above. For groups in grades Pre-K–2 we require one adult for every five children. Each adult exceeding these ratios will be charged $7.


What are the Museum's gallery rules?

The following are not allowed in the museum's galleries:

  • Coats
  • Backpacks
  • Food
  • Drinks
  • Chewing gum
  • Pens

These rules apply to students, teachers, and chaperones alike. Storage for coats and lunches is provided. A limited number of clipboards are available for school groups working on assignments while in the galleries.


What is your History a la Cart Schedule?

Although we try to stick to this schedule as closely as possible, we occasionally may have to substitute one station for another.

stationschart

> Find out more about History a la Cart stations


My question isn't answered here. How do I contact you?

Please use our contact form or call 312-642-4600, and we'll be happy to answer your question.

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